Data Protection

Privacy Policy

Last Updated: May 9, 2025

Introduction

cttaste.com provides food ordering and customer communication services through our website, mobile app, and WhatsApp Business API. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services.

Data We Collect

Phone Numbers

To send and receive messages and process orders.

Message Content

To respond to your inquiries and manage communication.

Order Details

Information about items, quantities, and prices.

Delivery Location

Your address or campus location to coordinate food delivery.

Metadata

Timestamps and message status provided by Meta.

How We Use Your Data

Your data is used solely to facilitate food orders, provide support, coordinate with vendors, improve platform patterns, and comply with legal obligations.

Data Sharing

We share your data with Meta (WhatsApp API), Registered Vendors (for fulfillment), and Legal Authorities if required. We do not sell your data for marketing.

Data Retention

We retain data for as long as needed to provide services. Message content and metadata are typically deleted after 30 days, unless required for legal compliance.

Your Data.
Your Rights.

You have the right to request access, correction, or deletion of your data at any time.

Security

Industry Standard

Storage

Secure practices